Returns & Exchanges
At Handicrafts Town, we take pride in the artisanal quality of our home decor and want you to be completely satisfied with your purchase. If your handcrafted item isn't the perfect fit for your home, we offer a straightforward 30-day return policy for most unused items.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and photos if the item arrived damaged or defective.
Pack with Care
Securely place the item in its original packaging, ensuring all protective padding is included to prevent breakage during transit.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our artisans inspect the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing